At WAZN Logistics, we are committed to protecting the privacy of our users and maintaining the confidentiality of their data. This Privacy Policy explains how we collect, use, store, and share data when you use WAZN’s platform or digital services.
1. Information We Collect
We may collect the information necessary to provide our services, including but not limited to:
- Name
- Mobile number
- Email address
- Company or business name
- Pickup and delivery addresses
- Shipment and order details
- Payment and invoice information
- Platform usage and browsing data
- Any information provided when contacting customer support
2. How We Use Information
We use collected information for the following purposes:
- Creating and managing user accounts
- Receiving and processing transportation, shipping, and delivery requests
- Connecting customers with suitable logistics service providers
- Tracking orders and sending notifications
- Issuing invoices and processing payments
- Improving service quality and user experience
- Responding to inquiries and complaints
- Complying with legal and regulatory requirements in Saudi Arabia
3. Data Sharing
We may share necessary information with third parties only when required to provide the service, including:
- Transportation, shipping, and delivery providers
- Electronic payment service providers
- SMS and notification service providers
- Technology and hosting service providers
- Government or regulatory authorities when legally required
We ensure that data is shared only to the extent necessary to deliver the service or comply with applicable laws and regulations.
4. Data Protection
We take reasonable measures to protect data from unauthorized access, loss, modification, or unlawful disclosure. However, internet-based services carry inherent risks, and no method of transmission over the internet can be guaranteed to be completely secure.
5. Data Retention
We retain data for as long as necessary to provide our services, or as required for legal, accounting, regulatory, or operational purposes. When data is no longer needed, it may be deleted or anonymized where possible.
6. User Rights
Subject to applicable laws and regulations, users may request to:
- Access the personal data we hold about them
- Correct inaccurate information
- Delete data when there is no legal obligation to retain it
- Withdraw consent for certain types of data processing where applicable
- Ask how their data is being used
Requests can be submitted through WAZN’s official communication channels.
7. Cookies
The platform may use cookies or similar technologies to improve user experience, analyze platform performance, and support login and service functionality.
8. External Links
The platform may include links or integrations with third-party services. We are not responsible for the privacy policies or practices of such third parties, and users should review their policies independently.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on the platform, and continued use of the platform after updates means acceptance of the revised policy.
10. Contact Us
For any questions related to this Privacy Policy or your personal data, you may contact us through:
Email: info@waznsa.com
Website: www.waznsa.com
Company Name: WAZN Logistics
Country: Kingdom of Saudi Arabia